Gastronomy, Cleaning & Co.

Answers to frequently asked questions

We would like to offer our customers a simple, uncomplicated booking of our location. Our FAQ is the fastest way to help you with any questions that may arise. Find answers to frequently asked questions about the following topics:

General

Is amSee a restaurant?

No, amSee is a pure event location and rents out rooms for events only. Therefore, there is no day-to-day business at amSee.

For how many people is the location suitable?

In our location there is currently space for 50 to a total of 300 people, distributed in different rooms and areas.

You would like to celebrate with up to 500 guests? This is possible in principle, but it involves additional costs, as we need special escape plans and additional sanitary facilities for this. Just talk to us about it.

You would like to rent our location at the lake for a smaller celebration with less than 50 guests? Please note that we only rent out our location completely. A minimum number of 50 guests applies.

What rooms does the location amSee offer?

amSee has several event spaces. Here you can find out everything important about our rooms and areas.

How many seats are there in each room/area?

In total, the location offers incl. Outdoor area can accommodate 300 people (up to 500 on request). Broken down to the individual rooms, this means:

  • Winter garden: 100 to 120 persons standing and up to 40 persons sitting
  • Lounge: 40 people standing or 32 people sitting
  • Upper deck: maximum 96 persons seated (at banquet tables)
  • Upper deck terrace: up to 48 people seated at banquet tables or approximately 100 people seated in rows or standing.
Is a partial rent of individual rooms possible?

No, we do not offer individual rooms for rent, but the complete location excl. Summer garden. Why? We want you to feel completely comfortable with us and celebrate an exclusive event. Therefore, there are no parallel events in our location. For you this means: If you celebrate at theLake, then the entire location belongs to you and your guests.

I would like to celebrate with significantly less than 50 guests. What impact does this have on location rental?

None. We rent the location only as a whole, therefore also applies a minimum number of guests of 50 people.

Is the duration of the event limited?

Our calculation is based on an event duration of up to 9 hours. Of course, you can also celebrate longer with us. In this case, the additional personnel required will be charged separately.

Why can I visit the location only after receiving an offer?

For us, it has proven successful when our prospective customers have already studied the location, prices and possibilities in more detail before the viewing appointment. This way, we can make the best possible use of the time we spend together on site and already discuss specific details. Therefore, we first send a quote and if this roughly suits you, we arrange an individual appointment.

Do I need a fixed appointment for the visit?

Please understand that we make viewing appointments only by appointment. To arrange a viewing, simply write to us at kontakt@amsee-leipzig.de or use our contact form. We will then coordinate an appointment with you.

How many viewing appointments are possible before my event?

Please understand that we have to limit the number of viewing appointments for logistical reasons. As a rule, we plan two viewing appointments per event. At the first appointment we will show you the location and answer your questions. About 1-2 months before the event, we will meet a second time to discuss specific details about the schedule, decorations, etc. If service providers commissioned by you have to inspect the location in advance, we ask you to combine these appointments with the 2nd inspection appointment. Thank you very much!

By when must the final number of guests be announced?

Please let us know the final number of guests at least 14 days before the event. If the number of guests fluctuates in advance because some guests change their mind, you do not necessarily have to inform us about it. However, it is important to inform us 14 days before your event, because our purchasing of goods, our kitchen staff and our schedules are based on this final number of guests.

Please note: This deadline does not apply to special events such as the school enrollment party. Here, a deadline of 30 days before the event applies, as you can also see from your offer.

Is there some kind of night surcharge or curfew?

Of course, we agree with you in advance how long the event should last. We plan our personnel accordingly. However, there is no curfew or night surcharge.

Do I automatically rent the summer garden as well?

No. The summer garden at the ship is a snack bar in our direct neighborhood, which is open during the summer months. This area is open to the public and is separated from the location. If necessary, e.g. for large events, the passage to the location outdoor area can be opened (against compensation payment). The summer garden is then exclusively available to the guests of our event location and is closed to the public.

Does amSee take over the coordination of external service providers?

No. If you yourself book an external service provider for your event in our location (e.g. for flower arrangements, decoration, music etc.), the coordination is your responsibility. This means that you make all the necessary arrangements with the service provider and then inform us exactly what is planned. For capacity reasons, we cannot make these arrangements for you. This does not apply to service providers that you book directly through the location as part of our contract.

Do I have a contact person on site on the day of the event?

Yes, an event manager will be available throughout your event.

When can deliveries & collections take place?

Deliveries & collections are possible in specified time periods. Please call us in time or give our number to the supplier to arrange the delivery date with us. Since there is not staff on site around the clock to accept/deliver goods, we must charge an expense fee for deliveries/collections that have not been arranged.

By the way, delivery directly to the location is no problem.

Is loud music allowed outside after 10 p.m.?

No. The event location amSee is located in the middle of the recreational area Kulkwitzer See. Out of consideration for residents and vacationers in this area and the surrounding area, we pay attention to appropriate noise protection between 10 pm and 6 am. So simply move your party indoors in the late hours of the evening and continue to party there.

Who will do the final cleaning of the location?

The amSee team will take care of the final cleaning after your event. The costs for this are of course already included in the rental price.

When will the location be handed over after the event?

There is usually no common date for the return, unless it is expressly requested. If you have forgotten something or would like to pick up decorations or similar items after the event, we will be happy to make an appointment.

Is the location barrier-free?

In parts, yes. The lower part incl. Outdoor area, winter garden, lounge and sanitary facilities is barrier-free. The upper deck and the adjacent bow terrace are accessible only by stairs. Unfortunately, the installation of an elevator is not possible for structural reasons.

Important for people who rely on a wheelchair or similar assistance: Please note that we have spread mainly gravel in the outdoor area, in addition to some paved paths.

How weatherproof is the location at theLake?

Our event location has both indoor and outdoor areas that you can rent completely for your event (except summer garden). The interior areas on the ground and second floor can be used in any season. When the weather is nice, our outdoor area and the covered terrace also invite you to celebrate and enjoy. Please note that the outdoor area is not completely surrounded by windbreaks and therefore on windy days there may be interference with table decorations, etc.. >> Here you will find the overview of our rooms and areas.

Please note: Due to the special structural conditions in our ship, indoor events in winter are max. 100 guests possible. You want to celebrate a winter event at the lake with up to 220 guests? Then we recommend our sister location LAKESIDE at Lake Zwenkau.

Are dogs allowed in the location?

Dogs are welcome in our location. If you would like to bring your four-legged friend to the event, please let us know in advance.

Please note: The owner or supervisor on the day of the event must ensure that the animal is leashed and does not come into contact with food at the buffet and elsewhere. The owner is also liable for any damage to persons and the rented property caused by the animal. Contamination by the animal on the event premises will be removed at the expense of the dog owner.

We also reserve the right to prohibit the bringing of dogs for safety reasons during major events and special events.

Where is smoking allowed?

Smoking is prohibited in the location. Smoking is allowed in the outdoor area, unless it is explicitly prohibited during certain events (e.g. back-to-school event). In this case, there are separate smoking islands outside the outdoor area.

Is it allowed to swim on the beach during the event?

Yes, you are allowed to swim at our beach during your event. However, please note that swimming is at your own risk. If necessary, we can provide water rescuers gg. Mediate surcharge.

Can gifts be stored overnight at the location?

Basically, we ask you to take gifts and other things directly after the event, so that the location is cleared for the next event day. If it is not possible for you to take the gifts or the like with you, please arrange an individual solution with your event manager well in advance.

What is there to consider regarding the Corona pandemic?

The Location amSee Leipzig has a hygiene concept and, for some time now, a certified air filtration system that meets current legal requirements. We provide answers to frequently asked questions about events in Corona times in our blog post “Corona: The 5 most important questions about events at theSee“.

Arrival, Parking & Accommodation

Are there hotels near the location?

Yes, there are some hotels or accommodation facilities in the area. We will be happy to send you a list if you are interested.

How will guests be transported between hotels/accommodations and the location?

We would be happy to recommend cab companies from Leipzig that can take care of these shuttle rides.

Please note: The organization of large capacity cabs usually requires a lead time of about 2 weeks.

Is there enough parking space at the location?

Yes, there is a large visitors’ parking lot in the immediate vicinity of the event location amSee, but public transport stops are also not far away. You can find out more on our >> location overview page.

Important note: Parking is only allowed in the official visitor parking lot on Seestraße. Do not park on the street section directly behind and next to the location. This section is an escape route that must be passable by emergency vehicles throughout. Illegally parked vehicles will be towed away. We as the operator of the location cannot be held liable for towed vehicles.

Catering

Do you have a regular catering partner?

amSee provides you with high-quality beverages at your event. We organize the food supply in our own production, so we can guarantee constant top quality and react quickly to all eventualities.

Are children charged as full payers?

No. Babies and toddlers up to and including 3 years old celebrate free of charge. For kids between the ages of 4 and 15, we offer discounted buffet and drink packages at regular events. Exceptions to this apply to special events such as the school enrollment party.

What does the afternoon flat rate include?

Our afternoon package includes cakes, pastries, sweet desserts as well as coffee and non-alcoholic beverages.

We bring our own cake. Is there a cake fee involved?

You can also bring your own cake and take advantage of a reduced afternoon fee. This includes coffee and soft drinks, but no cakes etc.

Can cakes/cupcakes brought in be stored in a cool place?

Yes, we can store externally produced cakes and pies in our cold room upon request and depending on capacity. Please note the following information:

  • For safety and hygienic reasons, it is imperative that the pastry or cake be packaged securely and shockproof. It is best to use large styrofoam boxes with lids or special cake wrappers for this purpose.
  • In addition, the cold chain for food to be cooled must not be interrupted.
  • The cake must be ready by the time it arrives at the location. It is not possible for our staff to still add cake pieces on top of each other, add decorations such as plugs, etc., or make other changes to the cake.
  • An employee of the confectioner you have hired or the person responsible for delivering the cake must contact us in advance to discuss storage, delivery, etc.
Is coffee served with the theme cake or wedding cake?

Yes, coffee can be served to externally organized cakes for e.g. weddings or anniversaries by prior arrangement. Please let us know well in advance of the event if you would like to bring a cake. Only in this way can we stock appropriately required crockery and cutlery and reserve a place for the cake.

Do the location staff cut the cake?

Trained staff is needed for the transport as well as the cutting and serving of the cake. You are welcome to book this service through us for an additional charge. Otherwise, the honor of cutting the cake, as well as portioning and serving the cake pieces, falls to you or one of your guests.

We would like to set up a candy bar. What do we need to pay attention to?

The best way to do this is to use our “Candy Bar” package (for an additional charge). This contains:

  • Bar/Shelf
  • pretty containers
  • Rugs/Tongs
  • sweet and salty snacks

Alternatively, you can organize a candy bar yourself. We will be happy to reserve a place for you near the buffet or in the lounge by prior arrangement. Everything else (a shelf or bar module, containers, snacks and rugs) will be organized by you or a company you hire.

Is there a rehearsal dinner for the BBQ?

Our buffets include many BBQ components. A rehearsal dinner therefore involves increased effort, so we charge an expense allowance for it. Please contact your event manager if you have any questions about this.

Can I create my own buffet from the buffet suggestions?

Yes, individual buffets are possible. To do this, please let us know your proposal, and we will then prepare an individual calculation for you.

Does the kitchen team take into account vegetarians, vegans or people with food intolerances?

Of course. In principle, we show all allergens and additives subject to declaration. The BBQs contain many vegetarian components. Also vegan dishes and the special consideration of food intolerances are available after consultation and if necessary gg. Surcharge possible.

What dishes / glasses / cutlery is included in the package?

We work with crockery, glasses and cutlery of very good catering quality and, for reasons of sustainability, use reusable items wherever possible.

How are the tables set for dinner?

Our banquet tables are set with cutlery, bread plates and napkins (for weddings: cloth napkins broken as candle). In addition, discreet floral decorations and LED ambient lighting.

Where is the barbecue?

Barbecues are usually held in the outdoor area to the right of the location.

Can I take any uneaten food with me after the event?

Yes, after prior arrangement you have of course the possibility to take away not consumed food after the event. However, only if you bring your own containers and fill them with the food. We as landlords are not allowed to do this for hygienic reasons. Please also note that leftover food cannot be kept for a few more days due to capacity constraints. If you would like to take something with you, please do so immediately after the event.

Does the location also provide the service staff?

Yes, we also take care of the service staff. Bartenders and clearing staff, among others, are on site at each event. If table service is desired, it will be charged separately.

Is there self-service at the bar or table service?

The beverage supply runs on a self-service basis at our bars. Our service staff is responsible for the bar and clearing. Service at the table is of course also possible, but associated with additional costs.

Can we bring all the drinks ourselves?

No, the beverage supply runs through the location.

Can I bring my own wines or spirits?

We have a very high quality range of beverages for your event. By arrangement, you can also bring complementary additional wines and/or spirits. Please speak to your event manager about this.

What costs are incurred in the event of an extension of the beverage package?

The extension of the flat rate for drinks costs at least 9,- € per guest per hour. The exact price depends on the selected beverage package.

Furniture & Equipment

How many tables are there in the upper deck?

In the upper deck we work with a maximum of 12 round banquet tables.

How many chairs fit at one table?

One table fits 8 to 9 chairs – but we recommend 8 chairs for space reasons.

Does the bride and groom get an extra table?

We usually work with round banquet tables for 8 to 9 people each. “Ours” Bridal couples usually also sit at such a table with their families. If you want an extra table for the bride and groom, this is possible by arrangement. Please clarify this at least. 14 days before the event with your project manager.

Are highchairs available?

Yes, we have several children’s chairs in stock, suitable for babies and toddlers weighing up to 15 kilograms.

Is there a gift table?

Yes, we can set up a gift table for you if needed, but we need the info at least 1 week before the event. Spontaneous orders are not possible.

Is there a children's play corner?

There is no permanently installed children’s corner. However, you can of course organize a service provider to take care of the children and for this purpose also set up a children’s corner with toys and the like.

Note: Please let us know two weeks before your event that a children’s corner with supervision will be set up and how much space is needed for it. The service provider must organize any furniture that may be required.

Is there a dance floor available?

Yes, in the winter garden there is a lot of space for dancing. This is also where the DJ booth is located.

Is there a candy bar?

Yes, we offer you optionally our package “Candy Bar”. This includes, among other things, a nice shelf, pretty containers and, of course, the snacks.

Alternatively, it is also possible that you set up a candy bar yourself. We provide you with the space. Everything else (dishes, rugs and sweets) you organize. Please be sure to let us know in advance that you would like to set up a candy bar so we can provide a space for it.

What is the reception situation? Is there a table or counter?

Yes, at every event we set up counters outside under pavilions for guest accreditation or greeting.

Are there enough WCs in the ship?

Yes, in the hull of the ship there is a sanitary area with enough toilets.

Is there a changing table?

Yes, a changing table is available.

Are tables, chairs, etc. available for outside artists?

The organization of additional furniture for external artists/service providers is their responsibility. If an artist needs, for example, a high table, bar stools, etc., he must bring this furniture himself.

Important note: Please let us know at least two weeks before your event that you have hired an artist. Only in this way can we provide an appropriate space for the performance or offer.

Technology, Music & Entertainment

What technology is available?

There is a sound system and professional lighting equipment throughout the facility. This also includes the outdoor area. Inside there are several large screens that can be used for presentations & co.

Is there a microphone?

Yes, a handheld radio is available.

Is it possible to address outside?

Yes, addressing in the outdoor area is possible. Please discuss this with us in advance if necessary.

Is there a handover for the technology?

No, there is no handover for the technology, because the operation is done exclusively by the staff of the location.

Can I connect a smartphone or laptop to your entertainment system?

Yes, it is possible.

To whom do I send graphics or videos to be shown on the screens in the location?

Please send them to the address kontakt@amsee-leipzig.de.

What format should the graphics or videos have?

Video: mp4, avi

Images: jpg, png

Screens upper deck output: videos in 16:9 / 1920 x 1080 | images in 16:9 / 1920 x 1080

Screens upper deck bar: videos in 9:16 / 1080 x 1920 rotated right | images in 9:16 / 1080 x 1920 rotated right

Special formats/files: on request

Please note: If you want to play a movie without sound, it must be explicitly stated when you create this movie that it will be played without sound. Otherwise, technical malfunctions may occur.

I booked my DJ through the location. Do I send my song selection directly to the DJ or to the location?

Typically, you send this information to the location. We will forward the music requests and your contact to our amSee DJ, who will then contact you.

What technology must a DJ hired by me externally bring with him?

We have a mixer on site, laptop etc. brings your DJ.

Is lighting and stage equipment available for external artists?

We do not provide lighting and stage equipment for externally commissioned artists. It is up to the artists to organize the necessary technology.

Important: Please let us know at least 2 weeks prior to your event with that you have hired artists/entertainers so that we can provide them with appropriate space. The artists or you as the organizer must also inform us if they need electricity.

Does the location pay GEMA and other fees for external artists?

The location takes over taxes & fees such as GEMA, Künstlersozialkasse etc. only for artists who are booked directly through the location. We are not responsible for artists who are commissioned externally by our clients.

The GEMA fees for the background music of your event will be paid by the location.

Is there a sound technician on site?

Our staff will be happy to assist you with the operation of the technology. If you would like to book a professional sound technician, this is associated with additional costs.

Is there an in-house photographer that needs to be taken?

No. We can optionally arrange a photographer for your event with whom we have already had very good experiences and can therefore recommend him without reservation. Of course, you can also bring your own photographer.

Is there a photo box in the location?

Our inventory includes a professional photo booth. These can be rented for a price of 550,-€ (plus VAT).

Where will the photo box be set up?

The photo box is usually set up in our lounge in the hull of the ship.

How many pictures are included with the photo box I book through the location?

The photo box is equipped with a film for 400 pictures at the beginning of the event. This can of course also be changed in the course of the event.

Can the pictures be labeled at the photobox I book through the location?

Yes, both custom colors, motifs and logos are possible. Please inform us of any such requests in good time so that we can pass them on to our service provider.

Can I order a photo box myself?

Yes, you can also rent a photo box yourself or build your own photo corner. Please coordinate with us well in advance regarding delivery/collection as well as required technology (Schuko extension, etc.).

Important note: Please organize the removal of the photo box you ordered directly after the end of the event, so that the location is cleared for the next event.

Do you also arrange entertainment offers, e.g. DJ, fireworks, dancers & Co.

We have a large network of service providers with whom we often and gladly cooperate. These include DJs, music acts, dancers and other artists. We will also be happy to put you in touch with fireworks show providers. Just talk to us about your wishes.

Do you also rent out bouncy castles and the like, or can we hire our own service provider for this?

We do not rent out inflatables or similar equipment. You are welcome to hire your own service provider, alternatively we can put you in touch with rental companies.

Important note: If you commission bouncy castles & co. yourself, please let us know two weeks before your event what exactly is planned. Only in this way can we provide an adequate space for the entertainment offer.

Is it possible to set up a bouncy castle or similar in the outdoor area?

Yes, that is of course possible. Please inform us in time if you want to have a bouncy castle set up and coordinate the times for delivery and pick-up with us.

Are there already materials for games (log saws, etc.) that we can use?

Due to space limitations, we do not currently hold wedding game materials and ask that you organize them yourself.

Decoration

Are there specifications for table and room decorations that we must adhere to?

You are welcome to decorate the location according to your taste. However, please note our instructions on candles and structural modifications (see below). Please understand that confetti and comparable small-scale decorations are not allowed.

Am I allowed to make structural changes and use e.g. Hang walls with fabric?

In principle, structural changes to the location are only permitted after prior consultation. If the decoration leaves permanent traces, you must have them removed at your own expense.

Are there any restrictions regarding fire, candles and fireworks?

Open fire is not allowed in the location. In the outdoor area can be placed special fire bowls.

Candles are permitted if they are securely fastened in appropriate candle holders/holders. The renter is responsible for damages or increased cleaning effort due to wax etc.

Fireworks are possible in principle. However, the registration with the Fire Department/City of Leipzig/Leipzig Lakes GmbH must be done by you (or a professional service provider). In addition, we are located in a local recreation area with an adjacent nature reserve. To respect the night’s rest, the fireworks should be scheduled for shortly before 10 pm.

Are candles allowed to be lit in the location?

In principle, yes, but only if they are secure. Please also note that you will incur cleaning fees if wax stains occur on the rug, on napkins we have loaned, or elsewhere.

Are sparklers allowed?

In principle, sparklers are allowed. If you want to distribute sparklers, then one of your guests will have to take care of collecting the extinguished candles. The extinguished candles must not land on the floor or on the furniture, because they leave burn & soot stains there. If the sparklers cause burn marks on the floor or furniture, the cleaning/repair will be at the expense of the tenant.

Is the set-up of the decoration done by the location or the customer?

In principle, the set-up of externally commissioned or customer-organized decoration also runs through the customer. All decorative elements that are part of your offer or order will be set up by location staff.

Is the deconstruction of the decoration done by the location or the customer? And when exactly?

In principle, the dismantling of externally commissioned decoration or decoration organized by the customer also runs through the customer. All decorative elements that are part of your offer or order will be dismantled by location staff. Please arrange a fixed date for the removal of the decoration with your event manager in good time.

Important: Please understand that deconstruction may have to take place directly after your event if another event is taking place at the location the following day.

How many days before the event can we start decorating?

Of course, you may prepare and decorate beforehand. When exactly you can enter the rooms for this purpose, however, depends on whether other events are taking place on the days before your event.

What does the floral decoration provided by the location look like?

We rely on seasonally appropriate flowers & flower colors for our table arrangements.

Important: If you would like to choose your own flowers/colors, this is possible, but will incur additional costs. We will be happy to put you in touch with our florist so that you can coordinate with her and her team.

May I use my own florist to prepare the decorations?

Yes, you may also hire your own florist.

Are there vases for the bouquets?

Yes, we have some medium sized vases for bouquets on site.

Is there a selection of napkins so we can pick our color of choice?

For weddings we resort (at dinner) to white cloth napkins broken as a candle. At the bar we also use anthracite disposable napkins. You are welcome to bring your own napkins to decorate the tables in your choice of colors.

Are confetti cannons etc. allowed?

No, due to the enormous amount of cleaning required, confetti cannons and small-scale decorative items are not permitted.

Free wedding ceremony

Where will the free wedding ceremony take place in the location?

Free wedding ceremonies currently take place at three spots in our location:

  • Sand terrace
  • Bow terrace
  • under the awning in front of the bow.
How many rows of chairs there are in the free wedding ceremony?

This depends on the location of the free wedding ceremony and the number of guests.

How many guests can be accommodated on the upper deck?

The upper deck can accommodate a maximum of 96 guests seated in rows (plus the bride and groom and the wedding speaker). There are 6 seats per row.

How many guests can be seated on the sand area?

The sand area offers you extra space: up to 22 seats per row. In total, there is room for up to 150 guests plus the bridal couple and the wedding speaker.

How many guests can be seated under the awning?

The outdoor area under the sun awning is suitable for free wedding ceremonies with up to 70 guests (seated in rows) plus bridal couple and wedding speaker*in. There are too 14 chairs per row.

What does the Free Wedding package include?

Our package free wedding ceremony (cost 750,- € plus VAT) includes

  • a high-quality, handmade wedding arch (without decoration)
  • white wedding chairs (up to 90 pieces, more chairs will be rented if needed)
  • a table for the wedding speaker
Does the location also provide the wedding speaker?

No, that is up to the bride and groom or their wedding planner. Among other things, worldview and religious affiliation play a role in the choice of a suitable wedding officiant. Please understand that we cannot decide such individual questions for our couples.

How long does a free wedding ceremony last?

Typically, a free wedding ceremony lasts about 30 to 60 minutes.

Does the free wedding ceremony replace the civil marriage?

No, a free wedding ceremony does not replace the civil ceremony. It has no validity before the law. It is a complement for all couples who find the civil marriage too impersonal.

By the way, you can find more information about this in our blog post Freie Trauung amSee: Antworten auf die 5 häufigsten Fragen.

How many guests can be seated under the awning?

The outdoor area under the awning can accommodate up to 70 guests seated in rows (plus bride and groom and wedding speaker). There are up to 14 seats per row.

Your question has not yet been answered in our location FAQ? Please write to us at kontakt@amsee-leipzig.de.